User Service Agreement

Formulation and publication time：March 30th，2026

Welcome to Modellix. This Service Agreement is a legally binding agreement between METAVERSE CLOUD PTE. LTD. (hereinafter referred to as “Modellix”, “we” or “our”) and you (“Customer”, “you” or “your”), and is a service agreement relating to your use of Modellix Services (hereinafter referred to as “Modellix Services” or “the Service”).

If you are using the Modellix service personally, you are an end user of the Modellix service in your personal capacity; if you are using the Modellix service on behalf of an entity, you are an end user using the Modellix service on behalf of that entity. If you are accessing or using the Modellix service personally, you represent and warrant that you are 18 years of age or older, or have reached the legal age of majority in the jurisdiction where you hold citizenship. If you are accessing or using the Modellix service on behalf of an entity, you represent and warrant that that entity is legally registered and validly existing under the laws of the jurisdiction where it is located and is capable of fulfilling its obligations under this Agreement. If you are not eligible, please do not use the Modellix service, and we reserve the right to terminate the provision of the Modellix service to you at any time. You must ensure the authenticity of the identity information you provide to us, and we reserve the right to verify your identity information at any time. The Modellix service is only available to clients who are legally able to enter into legally binding contracts. If you are prohibited from using the service under the laws of Singapore or other applicable jurisdictions, you are not eligible to be a client, directly or indirectly.

Before you are using Modellix services, you shall read and fully understand this agreement, especially the clauses that exempt or limit liability, restrict user rights, and stipulate dispute resolution methods and jurisdiction. Clauses limiting or exempting liability, or other clauses affecting your significant rights, will be highlighted in bold for your attention. You may purchase and use Modellix services only on the premise of voluntarily accepting all the terms of this agreement.

This Agreement becomes established and effective upon your acceptance of it by checking a box, clicking “Confirm,” registering, logging in, accessing, using, or otherwise expressly or impliedly. This indicates that you have read and fully understood all the contents of this Agreement (including but not limited to an accurate understanding of the clauses regarding the rights, obligations, limitations of liability, or exemptions stipulated in this Agreement) and agree to be bound by it. If you do not agree to this Agreement, you may stop using this service. Your use of our service indicates that this Agreement is legally binding between you and us, and that you voluntarily agree to and abide by all the terms of this Agreement. During your use of our service, this Agreement will fully bind your rights and obligations with us. You cannot claim that this Agreement is partially or wholly invalid and/or request its rescission on the grounds of not having read or understood its contents or for any other reason.

In addition to this Agreement, the Modellix platform will publish other rules and regulations, such as the Privacy Policy, which is part of the terms and conditions applicable to your use of Modellix services and details how your information is collected and used. For other rules and regulations published by the Modellix platform, the respective rules and regulations shall prevail; for matters not mentioned in the respective rules and regulations, this Agreement shall prevail. This Agreement includes, but is not limited to, any agreements and rules regarding the Modellix platform and related services that have been published by the Modellix platform and may be continuously published and updated thereafter (hereinafter referred to as “Changes”). Changes shall take effect from the date of issuance of the announcement or notice, or the effective date specified in the announcement or notice, and shall become an integral part of this Agreement. You can view these on the Modellix platform; we will not notify you separately. We may modify the content of this Agreement or service rules in accordance with applicable laws, changes in service content, etc., and will publish such modifications on the website (or notify you through push notifications, pop-ups, in-site messages, or other legal means). You can view the latest version of this Agreement on the relevant page. If you continue to use the Modellix service after the changes to this agreement or the revised terms, it indicates that you have agreed to the revised terms. If you do not agree to the changes, you may stop using the Modellix service.

The Modellix platform and related services rely on third-party AI models (a list of integrated third-party AI models) to provide customers with unified API access to multiple AI models. These third-party AI models support text-to-image, text-to-video, image-to-image, image-to-video, and video editing. When using third-party AI model services integrated into the Modellix platform, the generated images, videos, and audio may bear AI identifiers (subject to the requirements of the third-party AI model).

Special Note: All output returned by the Modellix service is generated by a third-party AI model based on your input, and may contain errors or omissions. We only return the output content generated by third-party AI models to you through the Modellix platform. We make no guarantees regarding the accuracy, completeness, or functionality of the output content, and the output content does not represent our attitude or opinion. If you use Modellix services to consult on professional issues related to medical, legal, financial,or other professional matters, etc., the output content only provides suggestions and does not represent professional opinions such as medical diagnoses or legal services. If you require professional opinions such as medical diagnoses or legal services, you must consult doctors and relevant legal professionals and make decisions under their guidance. In short, the output content returned by Modellix services should be used for your reference only and does not constitute any advice or commitment. We are not liable for any damages or liabilities arising from your use of Modellix services to you or any third party. You are legally responsible for any judgments made based on the output content or any subsequent actions taken based on the output content. Please use Modellix services prudently, rationally, and legally.

1. Registration and Access

1.1 Registration

You shall register using a real and accurate email address as required by the Modellix platform, and accurately fill in your Modellix account name when registering your Modellix account. You must fill in all the information required for registering your Modellix account with real information, and the registration information you submit, such as your Modellix account name, avatar, and profile, must not contain any illegal, irregular, or infringing information. We will not be held responsible for any issues arising from inaccurate or untimely registration information. To ensure the validity of your information, you should update it promptly when relevant information changes; you can check and modify your information through the account settings page. If we are unable to contact you based on the information you provided, you will bear the adverse consequences. If, after our review, the registration information you fill in contains illegal, irregular, or infringing information, we have the right to refuse your registration; after you register, if we discover that you have registered with false information, or that your account avatar, profile, or other registration information contains illegal, irregular, or infringing information, we have the right to unilaterally take measures such as requiring correction within a specified period, suspending use, or terminating use without notice.

Once you have filled in the required information, read and agreed to the terms of this agreement, and completed the registration process as prompted on the registration page, you will obtain a Modellix account and become a Modellix user. We will grant you a non-exclusive, non-transferable, revocable, and non-sublicensable right to access and use Modellix services and related service documentation, but only in accordance with the terms and conditions stipulated in this agreement and the Modellix platform.

1.2 Account Usage

You can register and log in to the Modellix platform using your email address, or by authorizing your Google or GitHub account. You are responsible for maintaining the confidentiality of your Modellix account and password, including but not limited to restricting third-party use of your Modellix account. You are responsible for all activities or operations performed using your Modellix account and/or password. If you discover any security vulnerabilities or unauthorized use of your Modellix account by a third party, you must notify us immediately. We reserve the right to suspend or terminate your or any of your authorized users’ access to the Modellix Services without incurring any obligations or liabilities arising therefrom, if: (1) as required or ordered by applicable law; or (2) in our sole discretion that: (i) you have breached any material provision of this Agreement, used the Modellix Services beyond the scope of your authorization, used the Modellix Services for purposes not authorized by this Agreement, or used the Modellix Services in any manner inconsistent with this Agreement or the Modellix platform; or (ii) you are, have been, or may be engaged in fraudulent or illegal activities related to the Modellix Services. This Agreement does not limit our other rights or remedies.

1.3 Account Custody and Recovery

You shall keep your Modellix account in safe custody. You shall bear all losses incurred due to the voluntary disclosure of your account information by you or the theft of your account information by a third party.If your account is lost due to your personal reasons and you need to recover the Modellix account, you shall provide the relevant information in accordance with the Modellix account recovery process and ensure that the information you provide is legal, true and valid. If the information you provide does not meet the requirements and fails the security verification, we have the right to refuse to provide account recovery services.

If the Modellix account you are currently using is not the one you originally registered for or obtained through other channels provided by Modellix, but you know the current password of such Modellix account, you shall not log in to or perform any operations with such account, and shall notify us or the original registrant of the Modellix account immediately.

1.4 Account Transfer

You may use your Modellix account only within the scope stipulated in this Agreement. You shall not register a Modellix account maliciously, nor shall you gift, lend, rent, transfer or sell your Modellix account for consideration or free of charge, or permit non-original registrants to use your Modellix account by any other means. We have the right to independently judge and handle the aforementioned behaviors, and you shall bear all liabilities arising therefrom. At the same time, we have the right to pursue the legal liabilities of the aforementioned persons, and all liabilities arising therefrom shall be borne by you.

1.4.2 We reserve the right to take the following measures against you in accordance with laws and regulations:

1.4.2.1 If you violate applicable laws, this agreement, Modellix platform terms, or rules, we have the right to make an independent judgment and take measures such as requiring rectification within a specified period, suspending use, or terminating your use of your Modellix account at any time, and decide whether to restore use based on the actual situation.

1.4.2.2 If we discover that you are not the original registrant of the account, we reserve the right to terminate your use of the account without prior notice.

1.4.2.3 If we take measures such as requiring rectification within a specified period, suspending or terminating your use of your Modellix account in accordance with applicable laws or the provisions of this Agreement, you shall bear the losses caused to you as a result (including but not limited to service interruption, deletion of user data and related information).

1.5 Account Recycle

To prevent resource consumption, if you have not used your Modellix account for 24 consecutive months or have not logged in to your Modellix account through other methods recognized by the Modellix platform, we have the right to cancel your Modellix account. You will then be unable to log in to your Modellix account or use Modellix services through your Modellix account. If your Modellix account has any pending transactions or balances, we will assist you in handling them to a reasonable extent, and you shall act in accordance with the prompts on the Modellix Platform.

1.6 Account Security

Your Modellix account password is set and kept by you. We will never proactively ask you for your Modellix account password. We recommend that you take specific measures to protect your Modellix account security, including but not limited to installing antivirus and anti-malware software and changing your password regularly.

1.7 Account Cancellation

1.7.1 You may apply to cancel your Modellix account if you meet the following conditions when you need to terminate the use of your Modellix account:

1.7.1.1 You can only apply to cancel your own Modellix account and follow the cancellation process on the Modellix platform;

1.7.1.2 You remain responsible for your actions prior to canceling your Modellix account and during your use of Modellix services;

1.7.1.3 You shall acknowledge that the cancellation of your Modellix account means that your data will be deleted from our database.

2.Usage Requirements

2.1 Use of the Modellix Services

2.1.1 You may only use the Modellix service for the purposes authorized under this Agreement and comply with applicable laws and policies. The Modellix service has integrated third-party AI model services, and you agree and undertake to comply with all service agreements and usage policies of the third-party AI model services integrated into the Modellix platform (see the Service Agreements and Usage Policy Information Sheet for Integrated Third-Party AI Models) and applicable laws.

2.1.2 You shall use Modellix services legally and compliantly, and shall not use Modellix services to engage in activities that harm or infringe upon the legitimate rights and interests of third parties or are illegal or irregular. You are responsible for all your actions in using Modellix services, including any illegal or irregular content generated by you using Modellix services or third-party AI model services. Any breach of this Agreement by you or the entity you represent shall constitute a breach of contract.

2.1.3 To prevent the spread of harmful information, you must not use or attempt to use Modellix services to generate output content involving the following situations:

2.1.3.1 to violate Laws or others’ rights (including but not limited to, intellectual property and data privacy rights), nor promote, contribute to, encourage, facilitate, plan, incite, or further anyone else’s violation of the law or others’ rights;

2.1.3.2 to commit, promote, contribute to, facilitate, encourage, plan, incite, or further any of the following:

2.1.3.2.1 violence, terrorism or generation of hateful content that discriminates or threatens a protected group of people (whether based on gender, ethnicity, sexual identity or orientation, or religion, among others);

2.1.3.2.2 exploitation or harm to children, including the solicitation, creation, acquisition, or dissemination of child exploitative content; or

2.1.3.2.3 encouragement or instructions related to self-harm;

2.1.3.3 to promote human trafficking, exploitation, and sexual violence;

2.1.3.4 to harass, abuse, threaten, stalk, or bully individuals or groups of individuals;

2.1.3.5 to create non-consensual nudity or illegal pornographic content;

2.1.3.6 to create and disseminate extreme gore such as images involving bodily destruction, mutilation, torture or animal abuse;

2.1.3.7 to discriminate in the provision of employment, employment benefits, credit, housing, other economic benefits, or other essential goods and services on the basis of race, color, caste, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, or genetic information (including family medical history) except as may be required by Law;

2.1.3.8 to create malicious code, malware, computer viruses or any activity that could disable, overburden, interfere with or impair the proper working, integrity, operation or appearance of a website or computer system;

2.1.3.9 for purposes of or for the performance of:

2.1.3.9.1 fully automated decision-making, including profiling, with respect to an individual or group of individuals which produces legal effects concerning such individual(s) or similarly significantly affects such individual(s);

2.1.3.9.2 systematic or automated scraping, mining, extraction, or harvesting of personally identifiable data, or similar activity, from the output of any part of the Services except with respect to data that end users have provided as input to the Services and which end users are legally entitled to process, for so long as end users retain such entitlement;

2.1.3.9.3 development, improvement, or manufacture of any weapons of mass destruction (such as nuclear, chemical, or biological weapons), weapons of war (such as missiles or landmines), or any gain of function-related activities with respect to any pathogens;

2.1.3.9.4 mission critical applications or systems where best industry practices require fail-safe controls or performance, including operation of nuclear facilities, aircraft navigation, electrical grids, communication systems, water treatment facilities, air traffic control, life support, weapons systems, or emergency locator or other emergency services;

2.1.3.10 to intentionally deceive or mislead others, including the use of the Services related to the following:

2.1.3.10.1 generating, promoting, or furthering fraud or the creation or promotion of disinformation;

2.1.3.10.2 generating, promoting, or furthering defamatory content, including the creation of defamatory statements, images, or other content;

2.1.3.10.3 generating, promoting, or further distributing spam;

2.1.3.10.4 impersonating another individual without consent, authorization, or legal right

2.1.3.10.5 representing or misleading people into believing that the use of the Services or outputs are human-generated;

2.1.3.10.6 generating or facilitating false online engagement, including fake reviews and other means of fake online engagement;

2.1.3.10.7 generating or facilitating large-scale disinformation campaigns;

2.1.3.10.8 generating political advertisements, propaganda, or influence campaigns;

2.1.3.10.9 in a manner that fails to appropriately disclose to end users any known dangers of applicable AI system or misrepresent or mislead with respect to its abilities.

2.1.4 You shall not, and shall not permit any other person to, access or use the Services except as expressly permitted by these Terms. For purposes of clarity and without limiting the generality of the foregoing, You shall not, except as these Terms expressly permit:

2.1.4.1 Violate any of the Third-Party Terms (including license terms) as found on or through the Website;

2.1.4.2 share or disclose Login Credentials to anyone other than the specific Authorized User for which the Login Credentials were generated;

2.1.4.3 rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available any Services to any person, including on or in connection with the internet or any time-sharing, service bureau, software as a service, cloud, or other technology or service;

2.1.4.4 reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to the source code of the Services, in whole or in part;

2.1.4.5 bypass or breach any security device or protection used by the Services or access or use the Services other than by an Authorized User through the use of his or her own then valid Login Credentials;

2.1.4.6 input, upload, transmit, or otherwise provide to or through the Services any information or materials that are unlawful or injurious, or contain, transmit, or activate any Harmful Code;

2.1.4.7 damage, destroy, disrupt, disable, impair, interfere with, or otherwise impede or harm in any manner the Services, in whole or in part; 2.1.4.8 remove, delete, alter, or obscure any trademarks, specifications, documentation, warranties, or disclaimers, or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from any portion of the Services, including any copy thereof;

2.1.4.9 access or use the Services in any manner or for any purpose that infringes, misappropriates, or otherwise violates any Intellectual Property Right or other right of any third party or that violates any Laws; or

2.1.4.10 otherwise access or use the Services beyond the scope of the authorization granted under these Terms.

2.1.5 If we find that you violate this Agreement, the service agreement or usage policy of a third-party AI model service provider, or applicable laws when using Modellix services, we may require you to make necessary changes. If you repeatedly violate or commit serious violations, we may take further measures, including but not limited to restricting, suspending, or terminating your Modellix account.

2.2 Feedback. We appreciate your feedback and suggestions for improvement. We will use your feedback and suggestions to improve our products or services and for other reasonable business purposes. All ownership and rights to all feedback, comments, ideas, and suggestions for improvement (collectively, the “Feedback”) you provide are assigned to us. We may integrate, use, commercialize, and distribute such Feedback in any way (including, but not limited to, as part of the Service) without any obligation to you or any other fees or obligations.

2.3 Restrictions. To protect the legitimate interests of us and other third parties, you should refrain from using or attempting to use technical measures or other means to engage in the following activities. You shall not:

2.3.1 Use the Service in a manner that infringes upon or misappropriates the rights of any third party;

2.3.2 Delete, tamper with, or conceal the identifiers (including prominent identifiers visible to the naked eye on the output content and hidden identifiers implanted into the source files of the output content through specific technical means) of AI-generated content already marked by third-party AI model service providers;

2.3.3 Disassemble, decompile, reverse engineer, translate, or otherwise attempt to discover the source code or underlying components of the Service’s models, algorithms, and systems (unless such restrictions are violated).

2.3.4 Using the Service to develop a base model or other AI model that competes with ours;

2.3.5 Using any method to extract data from the Service, such as, by itself or with the assistance of third parties, using “spider” programs, malicious programs or viruses, or other forms, measures, procedures, tools, etc., used to intrude into the network, interfere with the normal functioning of the network and its protective measures, to crawl, steal, collect or extract data from the Service; by cracking the technical protection measures of the Service, or by taking improper means that may affect the normal operation of the Service to crawl, steal, collect or extract data;

2.3.6 Representing that the output content of the Service is artificially generated, when in fact it is not;

2.3.7 Selling or transferring API keys without our prior consent; or

2.3.8 Sending us any personal information of minors.

2.3.9 Engaging in other actions that harm us or other third parties. You shall comply with any rate limits and other requirements in our documentation and those of third-party AI model service providers.

2.4 Third-Party Services. We may provide services or access to third-party AI models, or you may invoke third-party AI model services on the Modellix platform. You agree to assume all risks and comply with all disclaimers listed in this agreement. You acknowledge that Modellix services rely on, invoke, or otherwise utilize or leverage third-party AI model services. These third-party AI model services are beyond our control, but their operation may affect the use and reliability of Modellix services. You acknowledge that (i) the use and availability of Modellix services depend on the providers of the third-party AI model services, and (ii) these third-party AI model services may not always be 100% reliable, which may affect how Modellix services operate. You are responsible for complying with the service agreements of all third-party AI model services. We are not, and will not be considered, a party to the service agreement of any individual third-party AI model service; all these terms are valid solely between you and the provider of the third-party AI model service you invoke.

2.5 Monitoring and Enforcement

We have the right (but not the obligation) to monitor or review the Service and Content at any time and retain your usage records in accordance with the law. While we do not typically monitor user activity related to the Service or Content, we reserve the following rights:

2.5.1 At our sole discretion, we may remove or refuse to publish any of your content in accordance with applicable laws;

2.5.2 To take any action we deem necessary or appropriate with respect to any of your content, including if we believe that such content violates this Agreement, infringes any intellectual property rights or other rights of any third party, threatens the personal safety of users or the public, or may cause us losses; 2.5.3 To disclose your identity or other information about you to any third party who claims that the materials you publish infringe upon their rights (including but not limited to intellectual property rights, privacy rights, or legitimate interests);

2.5.4 To take appropriate legal action against any illegal or unauthorized use of the Service, including but not limited to referral to law enforcement; and/or

2.5.5 To terminate or suspend your access to all or part of the Service for any breach of this Agreement or violation of applicable legal requirements regarding the frequency or duration of your use of the Service.

3. Intellectual Property Rights and Other Rights

3.1 Content

3.1.1 You can provide input content (“Input Content”) to the Modellix service and, according to your needs, select and call third-party AI models already integrated into the Modellix platform. The Modellix platform will transmit your input content to the selected third-party AI model, which will generate and return output content (“Output Content”) based on your input content. The Modellix platform is only responsible for returning the output content to you verbatim. The output content you receive is entirely the result generated by the third-party AI model you selected. The input content and output content are collectively referred to as “Content”. The rights to the input content you provide and the output content generated by you calling the third-party AI model service through the Modellix platform belong to you or the legally entitled rights holder of the content. Your use of this service will not change the ownership of the aforementioned input content and output content. Please pay attention to complying with relevant laws and regulations when you are using the aforementioned content.

3.1.2 You acknowledge and agree that we will collect your input content and transmit and submit your input content to the third-party AI model service providers you select to use on the Modellix platform for the purpose of providing services, so that the third-party AI models can generate and return corresponding output content based on your input content. You agree that the Modellix platform may submit the necessary relevant content to the third-party AI model service providers you select to use in order to obtain higher quality AI-generated results.

3.1.3 Regarding the input content you provide (including but not limited to information, materials, images, fonts, audio, video, resources, code, etc.), you shall ensure that:

3.1.3.1 Your input content is legal, compliant, true, and accurate, and does not violate this Agreement or any legal provisions;

3.1.3.2 The input content must be owned by you or you have obtained full, necessary and valid legal permission and authorization from the rights holders involved in the input content, and must not infringe on the legitimate rights and interests of any third party (such as intellectual property rights, portrait rights, reputation rights, privacy rights, trade secrets and other legitimate rights and interests); you shall not cause the third-party AI model services you call on the Modellix platform to generate content that infringes on the legitimate rights and interests of any third party through prompts or other means;

3.1.3.3 if your input content involves personal information, please ensure that you have obtained the knowledge and consent of the relevant personal information subject (for sensitive personal information, separate consent from the personal information subject should be obtained); Otherwise, you shall bear all consequences and legal responsibilities for any illegal, irregular, infringing, or damage-inducing situations, confidential information or trade secret leaks caused by the input content you provide or the output content generated based on your input content. If this causes us any losses, you shall bear the liability for compensation, including but not limited to compensation to third parties, and we have the right to seek recourse from you.

3.1.4 You shall be responsible for the content, including ensuring that it does not violate any applicable laws or the terms of this Agreement. You shall not use this service to generate discriminatory content, damage the image, reputation, or other legitimate rights of third parties, nor shall you use the output content for commercial hype or unfair marketing. You shall conduct appropriate manual review of the output content, especially when used for automated decision-making. When using the output content, you shall add a label indicating that the output content is AI-generated to avoid misunderstandings by your customers or third parties.

3.2 Content Similarity. Due to the nature of AI models, the output content may not be unique among users. Third-party AI model services may generate the same or similar output content for you or other third parties. Other users may also ask similar questions and receive the same responses. Requests and responses generated by other users are not considered your output content.

3.3 Inaccurate output. AI models are a rapidly evolving field of research. We are constantly striving to improve our services. Modellix services are provided as they are, based on the current state of technology and conditions; due to the technical challenges faced by the AI industry as a whole, we cannot guarantee that the output will be 100% accurate, reliable, up-to-date, completely secure, or non-infringing. In some cases, third-party AI model services you invoke through the Modellix platform may generate and return incorrect output that fails to accurately reflect real people, places, or facts. You should evaluate the accuracy of any output based on your use case, including manual review of the output.

3.4 The Modellix platform documentation includes guidance documents, which you can access by accessing the Modellix platform, but you must comply with the rights granted under this Agreement or the rights expressly provided by the Modellix platform. We grant you a sublicensable, non-transferable, and revocable license to use the above documentation for non-commercial purposes only, either by you or an entity you represent.

3.5 Complaints and Reports

3.5.1 If you discover or become aware that the output content infringes upon the portrait rights, reputation rights, personality rights, personal privacy, trade secrets, or confidential information of any third party, please notify us immediately. We will take measures (including but not limited to notifying the infringing party and making a reasonable determination of whether infringement has occurred, suspending or stopping the generation of the aforementioned infringing content, deleting or disabling the allegedly infringing content, and possibly terminating the accounts of repeat infringers). If a dispute arises regarding whether the output content infringes upon rights and you disagree with our reasonable determination, you may file a lawsuit against the infringing party in a court with competent jurisdiction.

3.5.2 A written claim for infringement must include the following information:

3.5.2.1 A physical or electronic signature authorized on behalf of the owner of the intellectual property;

3.5.2.2 A description of the work you claim is infringed;

3.5.2.3 A description of the location of the material you claim is infringed on our website;

3.5.2.4 Your address, telephone number, and email address;

3.5.2.5 A statement that you genuinely believe the disputed use is not authorized by the owner of the intellectual property, its agent, or by law; and that the information above in your notice is accurate and that you are the owner of the intellectual property or authorized on behalf of the owner of the intellectual property.

3.6 Your Data

3.6.1 Data Ownership and Control: The rights to the files, information, images, videos, audio, input content, and other data that you upload, submit, or otherwise provide to the Modellix platform (“Your Data”) belong to you or the legally entitled owner of such data. Your use of Modellix services will not change the ownership of your data. You have control over your data, including the ability to access, modify, and delete it, but you must comply with Modellix platform regulations.

3.6.2 Purpose of Use of Your Data (Usage Restrictions):

3.6.2.1 We will only use your data to provide, maintain, and improve the services you subscribe to, and to provide it to third-party AI model service providers based on the service purposes, in accordance with your explicit authorization or the explicit permission of this Agreement. We will not use your data for any purpose other than the service purposes;

3.6.2.2 Your data will not be used to train our general, publicly available AI models or any other customer’s AI models, unless you provide explicit, separate, opt-in consent;

3.6.2.3 Prohibition of Sale: We will not sell, rent, or lease your data.

3.6.3 Your Data Storage and Duration: We will store your data for the duration of the service period or for the necessary time to provide the service, in accordance with the purposes of this Agreement and Singapore law. After the storage period expires, we will delete or anonymize your data. In principle, we will store your data on the cloud service node you selected when creating your team on the Modellix platform (currently, only Singapore data centers are supported). Given that the Modellix platform integrates multiple third-party AI models, when you use Modellix services, you will select and call third-party AI models through the Modellix platform. Your input content will be transmitted and stored in the data storage center of the provider of the third-party AI model service you selected and used by them. You can find information about the establishment of data storage centers and data processing rules for different third-party AI model services on their official websites.

3.6.4 You have the right to delete your data directly through the service interface. After you delete the data, it will be removed from the Modellix platform and from backups in accordance with our backup cycle policy, unless applicable laws require its retention.

3.6.5 Internal Access Control: Our employees’ access to your data will be strictly limited to those who need to provide or support the service and are bound by confidentiality obligations.

3.6.6 Data Confidentiality: We will treat your data as confidential information and will not disclose it to any third party, unless it is provided to a third-party AI model service provider for the purpose of the service as stipulated in this Agreement or as required by applicable law.

3.6.7 You agree to grant us a non-exclusive, sublicensable, royalty-free license for the duration of your use of Modellix services, allowing us to use, copy, store, transmit, modify, process your data, and to create derivative works and display your data under that license, but only to the extent necessary to provide output content, training, and services under this Agreement.

3.6.8 Between you and us, we and our licensors own and retain all rights, title and interest in the following, including all intellectual property rights: (i) the Modellix service; and (ii) any generated data.

3.6.9 Notwithstanding any provision to the contrary, we and our licensors have the right to collect and analyze your data and other information relating to the provision, use and performance of the Modellix Service (in whole or in part) and its related systems and technologies, and we and our licensors (during and after the term of this Agreement) are free to (i) use such data to improve and enhance the Modellix Service (in whole or in part) and for other development, diagnostic and corrective purposes relating to the Modellix Service (in whole or in part), and (ii) use any such data for any lawful purpose in accordance with our Privacy Policy.

4. Fees and Payment

4.1 Fees

4.1.1 All services you use on the Modellix platform incur service fees. Each time you successful call a third-party AI model service through the Modellix platform will incur a service fee. The service fee will vary depending on the third-party AI model service you call. please refer to the pricing displayed on the Modellix platform for specific details. You need to top up your Modellix account on the Modellix platform and prepay the top-up amount before you using Modellix services. Each time you use a Modellix service (whether through the user interface or API call), the corresponding service fee will be deducted from your Modellix account balance. You are responsible for ensuring that your Modellix account balance is sufficient for normal use of Modellix services. If your Modellix account balance is insufficient, you need to top up again. You can also set up automatic top-ups for your Modellix account by providing your credit card information and authorizing us to collect the top-up funds. Detailed instructions are provided on the Modellix platform. Once you successfully top up your Modellix account, the top-up funds can only be used to use Modellix services and are non-refundable, non-transferable, and cannot be exchanged or withdrawn as cash. The validity period of a single top-up is from the date the top-up payment is received, according to the validity period shown for that single order, and will be automatically cleared upon expiration. If your Modellix account balance is insufficient, we have the right to suspend Modellix services.

4.1.2 You agree that you shall bear all costs related to your payment (including bank fees or fees incurred by other payment methods you choose).

4.1.3 You shall pay all amounts due to us in full and shall not set off, recover, counterclaim, deduct, debit or withhold for any reason.

4.1.4 Your order payments on the Modellix platform will be processed through a third-party payment platform such as Stripe. You should comply with Stripe’s payment terms.

4.1.5 Price Changes: You acknowledge and agree that we reserve the right to change the standard price displayed on the Modellix platform at any time, and any change to the standard price will take effect from the date of our announcement. If we change the standard price, we will notify you in a reasonable manner after the change. Your continued use of Modellix services after the standard price change takes effect indicates your agreement to pay according to the changed standard price.

4.2 Excluding taxes

The service fees we charge do not include taxes. You are solely responsible for any taxes incurred when purchasing or using Modellix services.

4.3 Late Payments

If you make late payments, we are entitled to charge a penalty of 1.5% per month. You shall bear all reasonable costs incurred by us in collecting any late payments or interest, including but not limited to attorney fees, litigation costs, arbitration fees, travel expenses, investigation and evidence collection costs, and collection fees. If you fail to make payment within 30 days of receiving notice, we have the right to terminate the provision of Modellix services until you pay all late payments and penalties, and we will not incur any obligations or liabilities to you or any other person as a result.

4.4 Discount

The discount is subject to the information displayed on the order page at the time of your paid subscription. The discount you receive depends on the real-time price and promotional activities, and will expire if not claimed by the deadline. You may not create multiple accounts to enjoy discounted prices on Modellix services. If we believe that you have maliciously registered multiple accounts to repeatedly obtain discounted prices, we may charge you the standard price or suspend your access.

5. Confidentiality and security measures

5.1 Confidentiality

In this Agreement, the party providing the Confidential Information is referred to as the “Disclosing Party”, and the party receiving the Confidential Information is referred to as the “Receiving Party.” We and you are each other’s Disclosing Party and Receiving Party, respectively. The Receiving Party may only use the Confidential Information as required for its use of the Services, to the extent permitted by this Agreement. The Receiving Party shall take security measures no less stringent than those it would take for its own similar information, and no less than a reasonable degree of care, to prevent unauthorized disclosure and use of the Confidential Information. Confidential Information means non-public information that the Receiving Party designates as confidential or that should reasonably be considered confidential in this context, including any information about the other party exchanged or obtained by either party in preparation for or performance of this Agreement, and other non-public business information. Confidential Information does not include: (i) information that was already publicly available or was known to the Receiving Party from the public domain prior to disclosure; (ii) information that was disclosed prior to disclosure without the Receiving Party’s fault; (iii) information that was lawfully disclosed to the Receiving Party by a third party without a confidentiality obligation; or (iv) information that the Receiving Party developed independently without using the Confidential Information. If the receiving party gives reasonable written notice to the disclosing party in advance and makes reasonable efforts to limit the scope of disclosure, including assisting the disclosing party in challenging the disclosure request, the receiving party may disclose confidential information when required by law or by a valid order from a court or other government agency. 5.2 Security

You must implement reasonable and appropriate measures to help ensure your access to and use of the Service. If you discover any vulnerabilities or violations related to your use of the Service, you must contact us immediately and provide details of the vulnerability or violation.

6. Term and Termination

6.1 Termination. This Agreement shall come into effect upon your first use of the Modellix service and shall remain in effect until termination. You may terminate this Agreement and cease using the Modellix service and content at any time, but we reserve the right not to refund any fees. We may terminate this Agreement for any reason, but we will need to give you at least advance notice. If you breach Article 2 (Usage Requirements), Article 5 (Confidentiality and Security), Article 8 (Dispute Resolution), or Article 9 (General Terms), or if we cease providing Modellix services due to the termination of services by a third-party AI model service provider, or to comply with legal or governmental requirements, we may terminate this Agreement immediately upon notifying you.

If we discover that you violate applicable laws or regulations, or engage in conduct that violates business ethics or social morality while using Modellix services, including engaging in online hype, malicious posting and commenting, creating spam, writing malicious software, or carrying out unfair commercial marketing, we have the right to suspend or terminate our provision of Modellix services to you.

6.2 Impact of Termination. Upon termination, you should cease using the Modellix service and immediately return or destroy any confidential information as instructed by us. The portions of this Agreement that, by their nature, should remain in effect upon termination or expiration shall remain in effect, including but not limited to Articles 3 and 5 through 8.

7. Compensation, Disclaimer, Limitation of Liability

You shall carefully read our disclaimer to understand the scope of your liability and the necessity for you to conduct appropriate due diligence before using the service.

7.1 Compensation

7.1.1 You shall defend, indemnify, and hold harmless us, our affiliates, and our personnel from and against any claims, losses, and expenses (including attorneys’ fees) arising out of or related to your use of the Service (including your content, products or services you develop or provide related to the Service), your breach of this Agreement, or your violation of applicable law. You shall be solely liable for any claims, demands, or losses asserted by third parties arising out of or related to your breach of this Agreement; you shall also indemnify us for any losses we suffer as a result. If we suffer losses due to your violation of laws, regulations, or the provisions of this Agreement, or if you interfere with the operation of the Service or other users’ use of the Service, we have the right to claim compensation from you.

7.1.2 You shall indemnify and defend against and hold harmless us and our officers, directors, employees, agents, successors and assigns (collectively, “our indemnified parties”) from and against any and all losses suffered by us as a result of your use of the Service, including any action arising out of or related to:

7.1.2.1 Customer data, including any input, output and processing of customer data by the model;

7.1.2.2 Breach of the Terms of Service of a third-party AI model;

7.1.2.3 Any other materials or information you provide (including any documents, data, specifications, software, content or technology);

7.1.2.4 The alleged facts, if true, would constitute a breach of any representation, warranty, contract or obligation of yours under this Agreement;

7.1.2.5 Any loss under this Agreement caused by your, any user authorized by you or any third party acting on your behalf, due to negligence or more reprehensible conduct or omission (including reckless or willful misconduct).

7.1.3 You are responsible for hiring your own lawyers and bearing all related costs in handling legal proceedings. We may join in the defense if necessary. You may not settle any proceedings in any manner or under any terms that are detrimental to the rights of our indebted party without the prior written consent of our indebted party (which party may not refuse or delay without cause). If you are unable or unwilling to take control of the defense of such proceedings, our indebted party has the right (but not the obligation) to defend such proceedings, including settling such proceedings after giving you notice, and in any case, our indebted party may determine in its own opinion the manner and terms it deems appropriate. Our indebted party’s failure to perform any obligation under this clause shall not release you from your obligations under this clause unless you can prove that you have suffered material damages as a result of such breach.

7.1.4 If this Service is accused of infringing, misappropriating, or otherwise violating the intellectual property rights of any third party, or if we believe that this Service may be accused of infringing, misappropriating, or otherwise violating the intellectual property rights of any third party, or if your use of this Service is prohibited or threatened with prohibition, your sole remedy is to stop using this Service and close your account.

7.2 Disclaimer

7.2.1 To the fullest extent permitted by law, we provide the Modellix Service “as is” without any express or implied warranties of any kind, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or concealed defects. We and our licensors do not warrant that the Modellix Service will be reliable, uninterrupted, or error-free, nor do we warrant that any errors will be corrected.

7.2.2 Both parties acknowledge that the Modellix service integrates third-party AI models beyond our control, and we assume no responsibility for the services, content, privacy policies, or conduct of any third-party AI models. To the extent permitted by applicable law, you assume all risks associated with using the Modellix service and calling third-party AI model services through the Modellix platform. Furthermore, we assume no responsibility for any partial or total unavailability of the Modellix service caused by the unavailability of third-party AI model services or the suspension or termination of AI model services by the providers of such services. Third-party AI models may not provide any form of warranty regarding their products, and the output content generated and returned by third-party AI models based on your input may infringe upon the legitimate rights and interests of other third parties, or, in jurisdictions requiring the express consent of the copyright holder, may use copyrighted material without the express consent of the copyright holder. Given that AI models may generate content protected by third-party copyrights, you shall manually review the output content generated or returned by third-party AI model services you called through the Modellix platform to ensure that it does not infringe on third-party copyrights.

7.2.3 We do not monitor or review your submitted input content(including but not limited to images, videos, audio, documents, etc.), your data, or other information. We will collect your input content and transmit your input content to the third-party AI model service you choose to invoke on the Modellix platform. This third-party AI model will then generate corresponding output content based on your input content, and the Modellix platform will return this output content to you verbatim. The third-party AI model may generate content that is inappropriate, offensive, illegal, pornographic, obscene, violent, explicit, or related to fetishism in certain jurisdictions, and/or unsuitable for children. We do not endorse or encourage the creation of such inappropriate content in any way, but we do not specifically monitor the creation of such or any other inappropriate content. We are not responsible for your input content or the output content generated by the third-party AI model based on your input content. You acknowledge that all output content generated from your use of Modellix services and/or invocation of third-party AI model services is under your control, and you are obligated to delete, quarantine, and prevent further distribution and dissemination where appropriate.

7.2.4 We are not liable for any fraud, intentional misconduct or other issues that may arise from the improper use of your Modellix account and login credentials.

7.2.5 We shall not be liable for any direct or indirect damages or losses caused to you by third-party AI model services accessed through the Modellix platform.

7.2.6 Any advice or information provided by the output content you obtain through the Modellix Service does not constitute press information, legal advice, financial advice, medical advice, or any other professional advice. Any information you obtain through Modellix services should not be considered a substitute for professional advice.You should always consult with a press professional, lawyer, accountant, medical professional, or other applicable professional for advice before making any significant personal or professional decisions. You rely entirely on the risk of relying on advice or information obtained through the Modellix Service.

7.2.7 This disclaimer does not affect any warranties that may not be excluded or limited under applicable law.

7.3 You fully understand and agree that you are responsible for your actions and the consequences of using this service, and you should make your own judgments on the content you encounter when using this service, including the risks arising from reliance on the accuracy, completeness or usefulness of the output content.

7.4 This service fulfills its basic guarantee obligations in accordance with the law. To the extent permitted by law, we shall not be liable for service interruptions or impacts caused by the following circumstances:

7.4.1 Force majeure events such as natural disasters, strikes, riots, wars, government actions, judicial or administrative orders, etc.;

7.4.2 Maintenance of the hardware and software involved in this service, or malfunctions due to various factors;

7.4.3 Public service factors such as power supply failures, communication network failures, or third-party factors.

7.5 We are committed to providing safe, stable, and continuous services to ensure normal user access. You understand and agree that, despite our best efforts, due to the limitations of AI model technology, we cannot guarantee that:

7.5.1 This service or the third-party AI models it integrates will fully meet your actual or specific needs or purposes;

7.5.2 This service or the AI models it integrates will be 100% accurate, reliable, functional, continuously stable, and fault-free;

7.5.3 The third-party AI models and related technologies upon which this service relies can fully understand user input, just like humans. You understand that this service or the third-party AI models it integrates may not be able to detect potential risks and ethical issues in your input or the returned output;

7.5.4 The authenticity, completeness, accuracy, timeliness, and practicality of the output content;

7.5.5 The output content is free from defects, false content, unreasonable content, or content that causes user discomfort. Therefore, please carefully examine the output content and make a rational judgment based on your actual situation. Please use this service prudently, rationally, and in accordance with the law.

7.6 Unless otherwise stated in the relevant interfaces of this service, or if you and we agree otherwise, or if the law clearly stipulates, we shall not be liable for any damages caused to you by the use of this service.

7.7 Limitation of Liability. To the maximum extent permitted by law, neither we nor any of our affiliates or licensors shall be liable for any indirect, incidental, special, consequential, or exemplary damages, including damages for loss of profits, goodwill, use, or data, or other losses, even if we have been advised of the possibility of such damages. Our total liability under this Agreement shall not exceed the total amount of service fees you paid for the services that gave rise to the claim within the 12 months preceding the occurrence of liability. The limitations in this clause apply only to the maximum extent permitted by applicable law.

8. Dispute Resolution

8.1 Governing Law. The formation, validity, interpretation, performance, modification and termination of this Agreement and the resolution of any disputes shall be governed by the laws of Singapore, excluding its conflict of laws rules.

8.2 Informal Dispute Resolution. We want to understand and attempt to resolve your concerns before taking formal legal action. Before filing a claim with us, you agree to attempt to resolve the dispute informally by sending a notice to us (support@modellix.ai) containing your name, a description of the dispute, and the remedy you are seeking. If we are unable to resolve the dispute within 60 days, you may file a formal lawsuit.

8.3 No Class Action. To the fullest extent permitted by law, no arbitration or claim arising under this Agreement may be consolidated with any other arbitration or claim, including any arbitration or claim involving any other current or former user of the Service, and no class arbitration proceedings may be initiated. You agree to waive your right to bring or participate in any class action against us with respect to any claim, and where applicable, you also agree to withdraw from any class action proceedings against us.

8.4 Jurisdiction.Any dispute arising from or relating to the use of this Service shall be settled amicably through negotiation between the parties. Except for any dispute, charge, or claim arising out of or relating to the intellectual property rights of this Service, or where an injunction is necessary to prevent any imminent damage to us or our users or licensors (which we may apply for in any court of competent jurisdiction), any dispute or claim arising out of or relating to these Terms (collectively, the “Excluded Claims”), including any questions concerning the existence, validity, or termination of this Agreement, shall be submitted to the Singapore International Arbitration Centre (“SIAC”) for arbitration and final settlement in accordance with its currently effective arbitration rules (“SIAC Rules”). Such SIAC Rules shall be deemed to have been incorporated into this Agreement by reference. The place of arbitration shall be Singapore. The language of arbitration shall be English. The arbitrators shall have exclusive jurisdiction to resolve any dispute relating to the interpretation, applicability, or enforceability of this Agreement, including any dispute concerning the invalidity or voidability of this Agreement in whole or in part. If any provision of this Agreement is held to be unenforceable, such unenforceable provision shall be severed, and the remaining provisions shall remain in full force and effect.

8.5 This Arbitration Clause and the Anti-Class Action Clause shall become effective on the date of your acceptance of this Agreement and shall remain in force upon termination or expiration of this Agreement.

8.6 Severability. If any part of this Section 8 is held to be illegal or unenforceable, the remainder shall remain in full force and effect.

9. General Terms

9.1 Relationship between you and our. This Agreement will not establish a partnership, joint venture, or agency relationship between you and us or any of our affiliates. Neither party has the right to bind or assume obligations on behalf of the other party without the other party’s prior written consent.

9.2 Use of Trademarks. We agree that you may use our name, trade name, trademarks, logo, domain name, and other trademarks in your commercial promotion of your partners; you agree that we may use your name, trade name, trademarks, logo, domain name, and other trademarks in our commercial promotion of our partners, and promote our cooperation with you as a client case study. Under no circumstances shall either party engage in any activity that may affect the cooperation between the two parties or infringe upon the other party’s reputation, intellectual property rights, privacy, or other legitimate rights and interests.

9.3 Assignment and Authorization. You may not assign or delegate any rights or obligations under this Agreement, including those relating to a change of control. Any claimed assignment or delegation shall be void. We may assign this Agreement in the event of a merger, acquisition, or sale of all or substantially all of our assets, or as part of a corporate restructuring, to any affiliated company.

9.4 Amendments. We may need to amend this Agreement and its rules from time to time in accordance with applicable laws, developments in the internet, and adjustments to our company’s operations and strategies. We will notify you in an appropriate manner, and you can view the latest version on the relevant page. You are responsible for reviewing the updated terms promptly. If any changes to this Agreement or its rules have a material adverse effect on your rights or obligations under this Agreement, we will notify you via site message or email. Changes will take effect immediately upon publication. Your continued use of the Service after any changes constitutes your agreement to such changes. Your continued access to or use of Modellix Services after any changes take effect constitutes your agreement to be bound by the revised terms. If you do not agree to the revised terms, you will no longer be authorized to use Modellix Service.

9.5 Notifications. We may notify you via site messages or using the registration information you provided or the email address associated with your use of the service. If a notification is sent by email, it will be deemed delivered on the date the email is sent.

9.6 Waiver and Severability. If you fail to comply with this Agreement and we do not take immediate action, this does not mean that we have waived any of our rights. Except as otherwise provided in Article 8, if any part of this Agreement is determined by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforceable to the fullest extent permitted and shall not affect the enforceability of any other provision.

9.7 Export Controls. The Services may not be used or exported or re-exported for the benefit of: (1) any embargoed country (collectively, the “Embargoed Countries”) under any mandatory applicable law or (2) any other list of restricted parties under any mandatory applicable law. You represent and warrant that you are not in any embargoed country or on any such list of restricted parties. You must comply with all applicable laws relating to embargoed countries or lists of restricted parties, including any requirements or obligations to directly know the end user.

9.8 Entire Agreement. This Agreement and any policies contained herein constitute the entire agreement between us and your use of the Service, and, except for any Service-specific terms of use or any applicable agreement, supersede any prior or contemporaneous oral or written agreements between you and us regarding the Service.